Terms of service

Last updated: June 2026

Overview

Aurex operates this store and provides the associated services, content, products, and features. By using our services, you agree to these Terms of Service.

1 – Access and Account

By using our services you confirm that you are of legal age. You are responsible for the security of your login credentials and all activity in your account.

2 – Products

We strive to accurately represent our products. Colors and appearance may vary slightly depending on your screen. We reserve the right to modify product descriptions or discontinue products at any time.

3 – Orders

By placing an order you are making an offer to purchase. Aurex reserves the right to refuse or cancel any order. Your order is only confirmed once payment is received and a confirmation email has been sent.

4 – Prices and Payment

All prices are listed in USD ($). Prices may change without notice. The price at the time of your order is the price you pay.

5 – Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events outside our control. Risk passes to you once the order is handed to the carrier.

6 – Returns

We offer a 30-day return guarantee. Please see our Refund Policy for full details.

7 – Intellectual Property

All content on our store, including text, images, logos, and graphics, is owned by or licensed to Aurex. Reproduction or use without explicit written permission is prohibited.

8 – Limitation of Liability

Aurex is not liable for any indirect, incidental, or consequential damages arising from your use of our store or products, to the fullest extent permitted by applicable law.

9 – Privacy

Your personal data is handled in accordance with our Privacy Policy.

10 – Governing Law

These terms are governed by applicable law. Disputes will be resolved in the jurisdiction where you reside or as mutually agreed.

11 – Changes

We reserve the right to update these Terms of Service at any time. The current version is always available on this page. Continued use of our services after any changes constitutes acceptance of the new terms.

12 – Contact

Email: contact@aurexpets.com

Last updated: June 2026